Dear Customer 

Fresh products availablility

We would like to point out that due to the time it now takes to transport goods from Germany to the UK best before dates are not what they used to be. Where relevant we are now putting best before dates on the website so you can make up your own mind whether you want to order these products or not.


Brexit - Ireland & Northern Ireland

We have suspended orders for delivery to Ireland and Northern Ireland. Any orders placed for Ireland & Northern Ireland will therefore be cancelled and refunded.



You can now place your order to collect online. During the check out process, you have the option to collect your order and choose the collection date. Click and Collect orders are free to collect. Daily 11am-3pm 



Your German Deli parcel will be delivered by DHL. We dispatch your parcel the afternoon before the day of delivery (unless you live in an area where it will take 48H +). On the day of delivery, you will receive a notification from DHL with an estimated delivery time slot. DHL deliveries will be between 8:00 and 20:00. Understandably, delivery delays may occur during these challenging times.  

Fresh items will be packaged with sufficient cooling material so the items will remain cooled up to 48 hours after dispatch.


If you need to get in touch, either email ( us for a quick response, or call us between 12-4pm on weekdays (020 8985 8000).


Many thanks

Your German Deli Team