Dear Customer 

IMPORTANT INFO

Last delivery date for 2021 – Thursday 23 December

First delivery date for 2022 – Thursday 6 January

The online shop will be browsing only from 22 December 2021 until 30 December 2021

We will accepting orders again for the 2022 from 31 December 2021

 

CLICK & COLLECT  & WAREHOUSE SHOP

The warehouse shop will be open until 2pm on Christmas Eve

The shop will re-open on Thursday 6 January 2021

 

The delivery network will be very busy this December, so please be understanding if your parcel arrives a day later. Fresh goods are packed to still arrive in good condition even 2 days later.

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If in the unfortunate event, an item is missing or damaged, we reserve the right to process a refund for this instead of sending another parcel in the already busy courier network.

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When checking out, ensure you have all the items and correct quantities in your basket before paying, as we may be unable to amend your order during this busy time leading up to Christmas.

 

Fresh products availablility

We would like to point out that due to the time it now takes to transport goods from Germany to the UK best before dates are not what they used to be. Where relevant we are now putting best before dates on the website so you can make up your own mind whether you want to order these products or not.

 

Brexit - Ireland & Northern Ireland

We have suspended orders for delivery to Ireland and Northern Ireland. Any orders placed for Ireland & Northern Ireland will therefore be cancelled and refunded.

 

If you need to get in touch, either email (info@germandeli.co.uk) us for a quick response, or call us between 12-4pm on weekdays (020 8985 8000).

 

Many thanks

Your German Deli Team