Return Policy

Please return any cancelled orders to:

German Deli Ltd Warehouse & Office
Unit 4, The Hamlet Industrial Estate
96 White Post Lane
London E9 5EN
United Kingdom

Please note - we do not supply goods on a trial basis.
This does not affect your statutory rights. 



Right to Cancel

You may normally cancel your order only if the goods have not been shipped

If you cancel your order after the order has been shipped we reserve the right to charge you for any perishable goods and the shipping and return charges.


To do so you must give us written notice (includes email) within a 7 day period of receit of your order.


If you do cancel the order after you have received the parcel within this time period any payments made by you minus charges for perishable goods, shipping and return charges will be refunded within 30 days.
Cancelled orders must be returned to us and must be received by us complete, in perfect condition, unused, and in their original packaging.


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Contact us

We are available:
Monday to Friday 8am-5pm

Phone:020 8985 8000

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